Regional Technical Sales Engineer
OSCO Controls is seeking a Regional Technical Sales Engineer who is customer-focused, technically proficient, and driven to build long-term customer relationships. This individual will identify new opportunities, develop technical solutions with customers, and manage projects from initial inquiry through successful delivery.
Accountability: Develop and grow customer relationships by delivering exceptional service, providing innovative technical solutions, and promoting OSCO Controls’ products and capabilities to drive profitable growth.
Reports To: Collin Prock, General Manager
Responsibilities:
The Regional Technical Sales Engineer is responsible for developing and maintaining customer relationships while serving as the primary point of contact from initial opportunity through successful project completion.
Sales & Business Development
- Develop and maintain long-term relationships with customers, distributors, OEMs, integrators, and end users within an assigned territory.
- Identify and develop new business opportunities that drive profitable growth through prospecting, networking, customer visits, industry research, referrals, and trade shows.
- Promote OSCO Controls’ capabilities and solutions while identifying opportunities to expand existing customer relationships.
- Prepare quotations, proposals, and technical presentations that effectively communicate the value of OSCO Controls’ solutions.
- Follow up on quotations, negotiate scope changes when appropriate, and work to convert opportunities into orders.
- Monitor market trends, competitive activity, and customer needs to identify new products, services, and business opportunities.
- Maintain an active sales pipeline and provide accurate sales forecasts, opportunity updates, and customer activity reports.
- Conduct customer site visits to evaluate applications, identify opportunities, and develop engineered solutions.
Customer & Project Management
- Serve as the primary owner of customer opportunities from initial inquiry through project completion, ensuring exceptional communication and customer satisfaction throughout the project lifecycle.
- Coordinate customer requirements with engineering, manufacturing, purchasing, and inside sales to ensure projects are executed successfully.
- Communicate project status, schedule changes, technical issues, and customer expectations with both internal and external stakeholders.
- Manage multiple customer projects simultaneously while maintaining a high level of organization and responsiveness.
- Support issue resolution by coordinating timely responses to technical, commercial, and delivery-related questions.
Technical Support
- Collaborate with engineering to develop innovative automation and control solutions that satisfy customer requirements while supporting manufacturability, schedule, and profitability.
- Review customer specifications, engineering drawings, and technical documentation to ensure accurate quotations and project execution.
- Assist customers in selecting appropriate products, control systems, and automation solutions.
- Provide technical guidance during the quotation, design, manufacturing, startup, and post-installation phases as needed.
- Develop accurate project scope, cost estimates, and technical proposals in collaboration with engineering and estimating resources.
Professional Representation
- Represent OSCO Controls professionally, honestly, and ethically in all customer interactions.
- Travel throughout the assigned region to visit customers, attend meetings, participate in trade shows, and develop new business opportunities.
Requirements:
Education & Experience
- Bachelor’s degree in Mechanical, Electrical, Industrial, or related Engineering discipline required.
- Minimum of three years of technical sales, applications engineering, project management, or related industrial experience.
- Experience with industrial automation, control systems, or electrical equipment is highly preferred.
Technical Knowledge
- Ability to read and interpret engineering drawings, electrical schematics, specifications, and technical documentation.
- Working knowledge of industrial control systems, PLCs, HMIs, drives, instrumentation, or related automation technologies preferred.
- Experience with Microsoft Office, ERP systems, and engineering/CAD software is preferred.
- Demonstrated ability to understand complex customer applications and develop practical technical solutions.
Professional Skills
- Excellent verbal, written, and presentation communication skills.
- Strong consultative selling and relationship-building abilities.
- Demonstrated ability to manage multiple projects, priorities, and deadlines simultaneously.
- Strong organizational, problem-solving, and decision-making skills.
- Self-motivated with the ability to work independently while collaborating effectively across departments.
- Ability to communicate technical concepts to both technical and non-technical audiences.
- Strong negotiation and problem-solving skills with the ability to balance customer needs and company objectives.
Travel
- Ability to travel approximately 10–20%, including overnight travel, by automobile and commercial airline.
This position plays a critical role in expanding OSCO Controls’ market presence by combining engineering expertise, consultative selling, and effective project management to deliver innovative automation solutions and exceptional customer experiences.