Onsite Service and Remote Support

Ensuring the success of your project from installation and beyond.

 

Supporting All Phases of Your Control Panel Project

At OSCO Controls, we are dedicated to ensuring the success of your control system throughout its entire lifecycle. Our comprehensive on-site services and remote support ensure that your systems operate efficiently, reliably, and safely. Our expert team is here to assist you every step of the way, from initial installation to ongoing maintenance.

Benefits of OSCO’s On-Site and Remote Support Services

Expert Installation & Commissioning

Comprehensive Training

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Proactive Maintenance

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Rapid Troubleshooting

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Remote Monitoring

Service & Support Expertise

Our field service engineers have the knowledge and technical skills to troubleshoot and support all of our control panels, communications, and PLCs. They are truly wizards at configuring and diagnosing issues to resolve them quickly and efficiently. They will ensure that every part of your system is working properly before leaving your site. Additionally, if you encounter problems after the initial commissioning, we are available remotely to assist you with troubleshooting at any time.

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Training

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Commission and Startup

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Engineering Outsourcing

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Technical Support & Troubleshooting

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Remote Monitoring and Modifications

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Programming & Implementation of New Software

Our OSCO Connect Process

We take a structured and collaborative approach to help you implement secure and efficient cloud-based control systems using OSCO Connect.

Assess your specific needs and develop a tailored support plan.

Our technicians install and configure your control systems, ensuring optimal performance.

We provide comprehensive training sessions and detailed documentation for your team.

Continuously monitor system performance using OSCO Connect, allowing for real-time insights and adjustments.

We offer continuous assistance, including remote troubleshooting and on-site visits as needed.

Keep your systems up-to-date with the latest software enhancements and security patches.

Ongoing Service & Support for Your Industry

Our on-site and remote support services cater to a diverse range of industries including manufacturing, material handling, utility, OEMs, and oil & gas.

Explore the latest projects, industry knowledge, and OSCO news.

Get Started

Does your project require a custom control panel? Contact OSCO today for a free estimate.

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