We understand the critical importance of maintaining a seamless operation at OSCO Controls. That’s why we’re committed to ensuring the success of your control panel project from start to finish. We’ve developed a comprehensive On-site Service and Support strategy focused on supporting every phase of your project. You can count on the OSCO team to provide unparalleled expertise and assistance every step of the way. Let’s take a closer look at the services we provide.
Unmatched On-Site Expertise
Our unique business approach includes complete on-site services before, during, and after the completion of your project. We take pride in directly deploying the most technical and experienced team to your location, ensuring a successful startup and ongoing productivity.
Our field service engineers are not just experts but masterminds at configuring, diagnosing, and resolving issues with our custom control panels, integration, programming, and automation. Their knowledge and technical skills are unmatched, guaranteeing that every part of your system works perfectly before they leave your site.
Comprehensive Scope of Services
Our on-site support and services include a wide range of capabilities designed to address every aspect of your project:
- Commission and Startup: Our experts are on-site to ensure a smooth and successful startup of your control panel systems.
- Training: We provide thorough training to ensure your team is well-equipped to successfully operate and manage the control systems.
- Engineering Outsourcing: We offer engineering outsourcing services to support your project with specialized expertise.
- Technical Support & Troubleshooting: In the event of technical challenges, our team is always ready to assist, offering solutions to keep your operations running efficiently.
- Programming & Implementation of New Software: We ensure you stay ahead of the curve by implementing the latest software solutions to update your control systems.
- Remote Monitoring and Modifications: Once your control system is installed, we can provide continued support via remote access. When you subscribe to our proprietary cloud-based service, OSCO Connect, we can integrate with your equipment’s PLCs to deliver real-time performance insights, diagnostics, and programming options.
Essential Maintenance Tips
Keeping your control systems in top shape ensures their longevity and efficiency. Here are some general maintenance tips to help you keep everything running smoothly:
- Keep It Clean: Regularly clear away any dirt and debris from the enclosure to prevent buildup that can affect performance.
- Stay Updated: Make sure you have the most recent schematics readily available in the enclosure for easy reference and troubleshooting.
- Clutter-Free Zone: Ensure that the cabinet is free of unrelated items. Remember, it’s a control cabinet, not a storage closet!
- Safety Checks: Periodically test trip overloads and similar safety features to ensure they function correctly.
- Check the Temperature: Perform thermal checks on wiring to prevent overheating and potential damage.
- Label Clearly: To simplify identification and operation, make sure that external labeling is clear and legible.
- Inspect Regularly: Watch out for any signs of rust, corrosion, or deterioration/discoloration of electrical components.
- Ensure Good Airflow: Verify that ventilation is not obstructed to maintain proper cooling and prevent overheating.
- Monitor Power Use: Watch power consumption to identify and address any unnecessary usage that could indicate issues.
By following these simple tips, you can help safeguard your control systems so they provide years of dependable service.
Why Do Companies Trust OSCO?
Choosing OSCO Controls for your control panel project means partnering with a team that delivers excellent customer service. Our on-site services are designed to provide a seamless experience from the initial planning stages through implementation. And because we’re invested in your long-term success, our remote support strategy aligns with our on-site approach, maximizing performance.
You can count on OSCO to be there when you need us most, ensuring a positive outcome and peace of mind. Let us help you achieve your goals with the confidence that comes from having an industry leader by your side. Contact us for a free quote today. We’re ready to support your next project!